Ouafra Catalog – Privacy Policy

At Ouafra, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services. By using our website and services, you agree to the terms and practices described in this policy.

  1. Information We Collect

    • Personal Information: When you create an account or place an order, we may collect certain personal information, such as your name, email address, shipping address, and payment information. We only collect information that is necessary to fulfill your orders and provide you with a personalized experience.
    • Log Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us analyze trends, administer the site, and improve our services.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and gather information about how you use our website. You can manage your cookie preferences through your browser settings.
  1. Use of Information

    • We use the collected information to:
      • Process and fulfill your orders.
      • Communicate with you regarding your orders, inquiries, and account-related activities.
      • Provide customer support and respond to your requests.
      • Improve our website, products, and services.
      • Send you promotional offers, newsletters, and marketing communications (you can opt-out at any time).
      • Protect against fraudulent or unauthorized transactions.
      • Comply with legal obligations and enforce our policies.
  1. Sharing of Information

    • We may share your information with third-party service providers, such as shipping companies and payment processors, to facilitate order fulfillment and secure transactions.
    • We may share aggregated or anonymized information for statistical analysis, marketing, or other business purposes.
    • We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
  1. Data Retention

    • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
    • We take reasonable measures to ensure the security and confidentiality of your information. However, please note that no data transmission over the internet or electronic storage method can guarantee absolute security.
  1. Your Rights and Choices

    • You have the right to access, update, correct, and delete your personal information. You can manage your account settings or contact us to exercise these rights.
    • You can choose to opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
  1. Children’s Privacy

    • Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have inadvertently collected information from a child, please contact us immediately.
  1. Third-Party Links

    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
  1. Changes to the Privacy Policy

    • We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review the policy periodically to stay informed about how we collect, use, and protect your information.
  1. Contact Us

    • If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us through [email protected] or [email protected].

Last updated: 10.06.2023