How to report an intellectual property (IP) issue on Catalog Ouafra
By following these steps and providing the necessary information, you can submit an intellectual property (IP) report on Catalog Ouafra efficiently.
Find the listing
Open the product page and copy its full address (URL). If several listings are concerned, note every URL.
Open the IP report form
Use the button below, or scroll to the footer of any page and click “Report an IP issue”.
Prepare your materials
- Trademark: registration certificate or number (OMPIC, WIPO or equivalent), the mark and the classes of goods.
- Copyright or design: proof of authorship and first publication (original files, dated photos, sketches, publications, certificates), and your BMDA or Ander.ma record if you have one.
- Geographical indication, collective mark or cooperative label: proof of your right to use it.
- Agents: a signed authorisation from the rights holder.
- Identity: your name, company (if any), email and phone.
Fill in and submit the form
Describe your rights, add the listing URL(s), explain the infringement, tick both statements and type your full name as your electronic signature. Share supporting documents as a link (for example Google Drive) in the form, or send them to team@ouafra.com quoting your reference number.
Track your report
You receive an email with a reference number within 2 working days. We review the report, may contact you or the seller, and tell you the outcome in writing.
Tips for a faster review
- Report one rights holder at a time and list every URL concerned.
- Be specific: say which element is copied (logo, pattern, photo, text).
- Incomplete reports take longer to process.
Frequently asked questions
Do I need a registration?
Trademark protection in Morocco requires registration with OMPIC. Copyright arises on creation, but you must be able to prove authorship.
Can a buyer report a counterfeit?
Yes. Write to team@ouafra.com with the product URL. Only rights holders or their authorised agents can file a formal IP report.
Is it free?
Yes. Filing an IP report on Catalog Ouafra is free.
I am a seller and my listing was reported. What now?
We email you the details. You have 7 days to answer with evidence of your rights.
Read the full Anti-Counterfeiting & IP Infringement Policy
Contact
Questions about this policy or a report? Write to us: team@ouafra.com · +212 6 64 02 66 60